There are numerous articles available on the theoretical benefits of mediation, including several on this website, but following a recent mediation it occurred to me that the true benefits, felt by people in real life, are the important ones and aren’t written about enough.
Listen to Dorcas Crawford talk to Wendy Austin...
Businesses, charities, boards, committees and senior management teams are frequently faced with situations where they would benefit from the involvement of an independent and impartial third party to facilitate progress.
This week I’ve been working on an article on mediation for NI Business Magazine, Business First (the article will follow in the next few weeks) and I’ve also been working with some businesses in Belfast, facilitating and mediating with directors and senior management teams.
The dangers of failing to deal with conflict in the workplace in a proactive and constructive way were highlighted this week in the Irish News report of a massive increase of almost 30% in the number of cases taken to the Employment Tribunal in Northern Ireland.