the better way to prevent, diagnose, and resolve disputes through education, facilitation and mediation.


Prevention is, without doubt, better than cure and is the best possible way to deal with conflict and dispute in an organisation. Learning to recognise the early signs of a dispute before it escalates is the aim of our education service. 

the better way provides:

  • training for senior management teams and HR professionals in dispute diagnosis and prevention
  • self-diagnostic toolkits to help identify the signs and symptoms that lead to disputes
  • training in drafting contractual clauses to incorporate mediation and alternative methods to resolve disputes
  • training in changing the culture of your company  to avoid disputes and achieve better resolutions