the better way to prevent, diagnose, and resolve disputes through education, facilitation and mediation.


Often a neutral third party can help boards find a constructive way through areas of conflict.

the better way provides:
  • A confidential consultation to ascertain level of need/ intervention required to address the issues which are preventing your board from functioning effectively
  • Bespoke sessions for directors, non-executive directors, CEO’s and senior managers to work together to find a solution that is positive and future-focussed

Neutral Chairing

Businesses, charities, boards, committees and senior management teams are frequently faced with situations where they would benefit from the involvement of an independent and impartial third party to facilitate progress. Whether it’s because of stalemate in reaching a consensus or simply because the appointed Chair needs to play an active role in the debate, a neutral chair is invaluable in enabling discussions, problem-solving, building relationships within the team and managing difficulties or conflict.

Using essential mediation skills a neutral chair will reduce the risk of conflict becoming destructive and can provide a moderating influence where factional positions have developed. the better way service offers a means of facilitating communication in a wide range of circumstances that require both a sensitive and a pragmatic approach.

We offer a tailored service, focused on the specific needs of the organisation or team, but typically the work includes some of the following:

  • Assisting members of a board or committee to agree a way forward where there are strongly differing views;
  • Facilitating a means of reaching a decision using methods that allow voices to be heard and consensus to be achieved;
  • Enabling future-focused discussion;
  • Facilitating strategic planning

Models may vary but the aim and the value of the neutral chair is always to help those involved to find a solution.

If you would like more information or details of how our tailored service can help you please get in touch here>>