Conflict among team members is extremely common and is best managed at the earliest possible stage by facilitating conversations that can prevent conflict escalating to a level that leads to dysfunctional relationships and to formal grievance processes.

It is possible and straightforward to train managers in having, encouraging and facilitating conversations to tackle conflict early.

‘Having Difficult Conversations’ training is available as an online Masterclass and you can purchase your session here

For a Masterclass tailored to your Team’s specific needs the Masterclass can also be delivered in person as a half-day workshop where participants have the opportunity to work on their own ‘Difficult Conversation’ with bespoke coaching.